Today’s leaders are expected to be reachable at all times. Quick answers are seen as efficiency. But this assumption is deeply flawed. The Friction Effect reveals that being “always on” creates invisible productivity loss. Direct Answer: What is the “availability tax”? It refers to the cumulative loss of… Read More

Most people believe that productivity is individual. If they try harder, they expect better results. But that is not always what happens. Many people remain active and still fail to complete meaningful tasks. This creates tension between effort and outcome. The real issue is simple. Productivity is… Read More